Family Support

Cyfannol Women's Aid

Cyfannol Women’s Aid is the lead domestic abuse agency in Monmouthshire and Torfaen. A charity that provides practical and emotional support, information and refuge to women and children who are experiencing domestic abuse, or have experienced domestic abuse in the past.
Cyfannol Women’s Aid provides services right throughout Monmouthshire, including Abergavenny, Monmouth, Caldicot, Chepstow and the surrounding rural communities.

Gwent N-gage - Substance Misuse Service

Gwent N-gage is the young person's substance misuse service for Monmouthshire, Blaenau Gwent, Caerphilly, Torfaen and Newport. 

The following support is offered to under 18s: 


Drug and alcohol information and support

Mental health support

Support for young people affected by someone else's drug use. 

Activities and training for young people

Training and support for professionals working with young people. 


Anyone can refer but consent is required from the young person. 


Children's Services

A wide range of services is available to help children and families who are having problems.
The contact details for Children’s Services, based in the Social Services Directorate, are:
Family Support Team Duty Desk (Referrals and Assessment): 01291 635669
Email: [email protected]
Children & Young People's Support Team: 01873 735922
Placement and Support Team: 01873 735945

Child Contact Centres

Child contact centres and services are neutral places where children of separated families can enjoy contact with their non-resident parents and sometimes other family members, in a comfortable and safe environment. Over four thousand volunteers and staff work in these centres and over seventeen thousand children use them each year.
Child contact services are classified into two distinct categories, supported and supervised, so that families can be referred to an appropriate environment and level of support.

Carers Trust

Crossroads Care provides services that respond to the needs of carers and the people they support, offering them peace of mind and understanding. Crossroads Care works with them and other stakeholders to influence service innovation and growth.