Family Support

Monmouthshire County Citizens Advice

The CAB provide free confidential non discriminatory advice and information across a wide range of subjects. If they don't know the answer to your question they can find somebody who does.

The Citizens Advice Bureaus in Monmouthshire are in the following locations: 


Abergavenny: 19a&b Cross Street, Abergavenny, NP7 5EW

Opening Times - Monday, Tuesday, Wednesday, Friday 10am - 3pm.


Caldicot: - 5A Church Road, Caldicot, NP26 4BP

Opening Times - Monday - Thursday 10am - 1pm

Rehab Jigsaw

Rehab Jigsaw has a friendly team of experienced private and independent Occupational Therapists working throughout the UK with adults and children who have been affected by injury, illness or ageing. Rehab Jigsaw’s highly skilled private and independent Occupational Therapists are able to undertake assessments of a person’s everyday activities, make recommendations for assistive equipment and environmental adaptations, and provide therapy interventions to facilitate rehabilitation.

The Kiosk

The Kiosk is currently housed at the Monmouthshire Multi-Agency Centre (MAC), 26A Monk Street, Abergavenny, NP7 5NP.
The Kiosk is a computer for the public, who can use if for free. It has a direct link to Monmouthshire Housing, you can apply for housing and council tax benefits, there is a direct link to other online services as well including tenancy and mobility.
It is free to use with the support from staff at the MAC if you need it.

Pathways To Progression

Pathways to Progression provide supported accommodation and outreach support for vulnerable people who require assistance in order to progress into full independence or maintain tenancies or family placements.
They ensure the transition from care to independence runs smoothly.
Levels of support are tailored specifically to the young person's needs. This could comprise of 24hour support or an agreed/identified number of hours per day. Each young person supported will have their own key worker and be fully involved in the decisions that affect their futures.

Monmouthshire Voices

Do you live or work in Monmouthshire? 
Do you want a say in services that affect you? 
Do you want to influence local authority decisions? 
Local authority budget transformations will mean a review of local services affecting us all. 
Monmouthshire Voices aims to empower under-represented ethic minority groups and people with disabilities as part of the Community Voice Project, to help them influence services, policies and decisions that affect them so that their needs are better met. 

MIND Monmouthshire


We won't give up until everyone experiencing a mental health problem is supported and respected.  


We provide advice and support to empower anyone experiencing a mental health problem.

We campaign to improve services, raise awareness and promote understanding.  

We provide advice and support to empower anyone experiencing a mental health problem.

We campaign to improve services, raise awareness and promote understanding.

Kaleidoscope Alcohol Service

Kaleidoscope's vision is to provide life enhancing services to people in their communities.
In particular, support is provided to people with drug and alcohol problems, enabling them to make positive changes in their lives.
Kaleidoscope believes in providing care that is personalised to the individual's needs. A range of support is provided through programmes but what remains consistent is trying to ensure that people are given the help they need rather than providing a service that is not straightjacketed by an overriding therapeutic intervention.

The Monmouthshire Multi Agency Centre (MAC) and Domestic Abuse Service (MODAS)

The Monmouthshire Multi Agency Centre (MAC) houses a range of different agencies to ensure that any victim of domestic abuse can attend the centre and receive expert safe, confidential, information and advice.
The agencies who currently provide a service from the Centre include:
Women's Aid - offering refuge, the Freedom Programme, Play Therapy and Male Mentoring

Jigsaw Wales

We are a charitable group formed to facilitate peer support for individuals with mental health illness and to support carers.
We provide: 
Peer support within a group or on an individual basis
Support for carers and carers are welcome at the group
A one-to-one problem-solving structure when and if appropriate
Peer contact by text message or telephone to ascertain each other's wellbeing
A "buddy system" to ensure new friends settle in smoothly
Social inclusion to build confidence and self-esteem and to avoid individual isolation

Jigsaw - Piecing Parenting Together

Address: 110 Lower Dock Street, Newport, NP20 2AF
JIGSAW provides support for adults who find themselves in a parenting role raising children under the age of 18, who would like to explore the effects of alcohol and substance misuse. We offer a range of practical and supportive services in response to individuals needs, from pregnancy through to young people of 18 years.
Supportive parenting courses and workshops Telephone/face to face support Information and leaflets Support groups Complimentary Therapies Signposting to other services