Monmouthshire Families First

Family Support & Emotional Wellbeing Services for Children, Young People & Families


Monmouthshire Families First is made up of a number of services that aim to support children, young people and their families.

Families First services will work with your family to help you look at what is working well in your life, to decide what help you need for your family to thrive.


Who is it for?

Families First is available to all families who need help, regardless of where you live or how much you earn. 

What support is available?


A range of support is available through:


What are the principles of Families First?

The services provided through the programme should take account of the following guiding principles:

  • Family-focussed – services should look at the needs of your whole family rather than the needs of individual family members. 

  • Bespoke – services should be tailored to meet your family’s specific needs.

  • Empowering – services should empower your family to take control of your lives.

  • Integrated – agencies must work together to help you in a coordinated way.

  • Intensive – support should be a focussed but also flexible enough to adapt to your families’ changing circumstances. 

  • Local – services should be designed to address the needs of your local community.

  • Pro-active – it is important your needs are identified as early as possible so support can be provided to you in a timely way. 

  • Sustainable – support should deal with the root cause of problems to enable your family to continue to make progress after support has ended. 


Monmouthshire’s Early Help Panel is made up of a number of Monmouthshire service providers who work with children, young people and their families 0-18 years who are looking for help and support with their emotional wellbeing.  

In Monmouthshire, we believe that children, young people and their families can best be helped by services working together in partnership.  That way, we aim to ensure that help is provided by the right person at the right time.


The following services are working together in Monmouthshire:


A full list of Early Intervention and Prevention Services you can access can be found here


What happens next?

If you require support and consent to a referral being made by a service/professional or via a self-referral, your referral will be discussed at a weekly multi-agency panel meeting that is facilitated by Families First.  At this meeting a decision will be made about the right service or services to support your family. Following the meeting, you will receive a letter notifying you of the outcome, and then someone will be in contact with you to discuss next steps.

If you would like further information, please contact Families First on 01633 644152.

A copy of a referral form will be available here shortly. 

Email: [email protected]