Sources of Support

Sources of support 
General – for parents 
NHS advice: 

Public Health Wales:  


Online Parenting Courses - and use code SWSOL.


There are some great resources available online, for example those at including ‘FACE COVID’ How to respond effectively to the Corona crisis.  

‘FACE COVID’ is a set of practical steps for responding effectively to the Corona crisis, using the principles of acceptance and commitment therapy (ACT).  

F = Focus on what’s in your control 

A = Acknowledge your thoughts & feelings

C = Come back into your body  

E = Engage in what you’re doing  

C = Committed action  

O = Opening up  

V = Values  

I = Identify resources  

D = Disinfect & distance 


Samaritans  Call 116 123 
Mind UK UK Mental Health Charity with information and an online mutual support community 


General – for young people 

Parenting pressures 
Family Action Telephone: 0808 802 6666

Text message: 07537 404 282

The FamilyLine service supports people who are dealing with family pressures in a new and innovative way by using a network of volunteers from across the country to support family members over the age of 18 through telephone calls, email, web chat and text message. 
Family Lives (previously Parentline) Call: 0808 800 2222

Family Lives offers a confidential and free helpline service for families in England and Wales (previously known as Parentline). for emotional support, information, advice and guidance on any aspect of parenting and family life. The helpline service is open 9am – 9pm, Monday to Friday and 10am – 3pm Saturday and Sunday. 

Gingerbread Single Parent Helpline:

Tel: 0808 802 0925


One Parent Families/Gingerbread is the leading national charity working to help lone parents and their children. 

Grandparents Plus Call: 0300 123 7015


Grandparents Plus is the only national charity (England and Wales) dedicated to supporting kinship carers - grandparents and other relatives raising children who aren't able to live with their parents. 


Helpful resources for talking to children about Coronavirus: 

British Psychological Society (BPS) Advice on talking about Coronavirus: 

Covibook A short book about Coronavirus for children under 7 -  

ELSA (Emotional Literacy Support Assistant) Support Resources aimed at younger children to help explain why schools are closed and what they could do when at home.  
Newsround video: 7wMjUR6uwgWyhRmf0aFTrAs  Drs Chris and Xand explain what’s happening 
Resources for children and young people with additional needs: 

A social stories about coronavirus:  

An ‘easy read’ version of coronavirus information: for young people and adults with learning difficulties. 


Resources for home education: 

Many schools will be setting their own learning.  However, if you need something else to keep them usefully occupied then this non-exhaustive list might help those affected by school closures due to coronavirus, compiled by home educators: 

Khan Academy:

Especially good for maths and computing for all ages but other subjects at Secondary level. Note this uses the U.S. grade system but it's mostly common material. 
BBC Learning

This site is old and no longer updated and yet there's so much still available, from language learning to BBC Bitesize for revision. No TV license required except for content on BBC iPlayer. 

Free to access 100s of courses, only pay to upgrade if you need a certificate in your name (own account from age 14+ but younger learners can use a parent account). 

For those revising at GCSE or A level. Tons of free revision content. Paid access to higher level material. 

Free taster courses aimed at those considering Open University but everyone can access it. Adult level, but some e.g. nature and environment courses could well be of interest to young people. 
Blockly Learn computer programming skills - fun and free. 
Scratch Creative computer programming 
Ted Ed  - All sorts of engaging educational videos 
National Geographic Kids  - Activities and quizzes for younger kids. 
Duolingo Learn languages for free. Web or app. 
Mystery Science Free science lessons 
The Kids Should See This Wide range of cool educational videos 
Crash Course You Tube videos on many subjects 
Crash Course Kids As above for a younger audience 
Crest Awards Science awards you can complete from home. 
iDEA Awards Digital enterprise award scheme you can complete online. 
Paw Print Badges Free challenge packs and other downloads. Many activities can be completed indoors. Badges cost but are optional. 
Tinkercad All kinds of making. 
Cbeebies Radio Listening activities for the younger ones. 
Nature Detectives A lot of these can be done in a garden, or if you can get to a remote forest location! 
Oxford Owl for Home Lots of free resources for Primary age 
Big History Project Aimed at Secondary age. Multi disciplinary activities. 
Geography Games Geography gaming! 
Blue Peter Badges If you have a stamp and a nearby post box. 
The Artful Parent Good, free art activities  
Red Ted Art Easy arts and crafts for little ones 
The Imagination Tree Creative art and craft activities for the very youngest. 
Toy Theater Educational online games 
DK Find Out ep8-sjXmrac Activities and quizzes 

Twinkl This is more for printouts, and usually at a fee, but they are offering a month of free access to parents in the event of school closures. 

Virtual tours Virtual tours of some of the world’s best museums