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Monmouthshire Family Information Service (a part of Monmouthshire County Council) is a free, impartial service available to parents, carers, families and professionals throughout Monmouthshire. This includes the areas of Abergavenny. Caldicot, Chepstow, Monmouth, Raglan, Usk, Llandogo, Goytre and all the areas in between.
It is a Welsh Government Initiative which requires every Local Authority to have a Family Information Service. In May 2013, Monmouthshire Family Information Service received the Families First Quality Start Award meaning we now exceed the requirements of the Childcare Act 2006 and are able to provide information to families at a high standard.
Monmouthshire Family Information Service (previously called the Children's Information Service) started running in 2002. Initially the service provided basic information on local Childcare including day nurseries, playgroups, childminders, out of school care and parent and toddler groups. We now provide comprehensive information on all forms of childcare including opening hours, charges, inspection reports, security features, photographs and more. We also provide information on new categories including emergency childcare, dance classes, soft play centres, general activities, youth clubs and leisure centre activities. You can search for local childcare and activities by using our purple search facility on the right hand side of this site. Don't forget that you can click on any purple word you see - this will help you to jump around the site finding useful and often relevant information.
We only provide the basic details about each childcare provider in Monmouthshire. It is your responsbility to contact the childcare providers, ask the appropriate questions and visit if necessary in order to find out if the service or provider you are interested in will suit your needs.
We also provide information on the following:
Latest News and News Archive - you will find news about new groups, forthcoming events, half-term activities and more on our new scrolling banner at the top of the home page. These news articles may change quickly so make sure you keep an eye out! You can also see all our news articles in full on our News Archive page. If you are looking for what's on for families, we've also got an events calendar which lists activities by date.
Services for Children and Families - This section includes loads of information from Additional Needs Support, Child Safety, Council Services, Financial Support, to Local Places of Interest, Welsh Language Support and much more.
Parenting and Family Support - Parenting Programs, Parenting Tips, Local Support and National Support for Parents.
Fun At Home - Stories, Songs and Rhymes, Arts and Crafts, Recipes, Outdoor Activities and Rainy Day Activities.
Job Vacanices - occasionally we'll have information about Childcare or childcare related vacancies. Don't forget to check out this section.
There's also Nursery Admissions and Early Education funding information. We've got comprehensive information about how to register as a Childminder, Frequently asked questions, useful links, and a monthly poll.
If you know of any activity, service or event for children and families that is not on this site, please let us know by completing the 'Submit An Event or Service' form.
If you have any questions about any of the information found on this site, or you are not happy about the service you have received, you can complete the contact us form or email us (firstname.lastname@example.org)
Don't forget to fill in the 'Have Your Say' form and let us know your thoughts too.
What you can expect from Monmouthshire Family Information Service:
A customer-friendly service delivered by an experienced Family Information Officer
An up to date website (changes are made daily)
A written response to your email enquiries within three working days
Your service details added to the FIS database within three working days.
Our contact details are:
Monmouthshire Family Information Service
Wales One Business Park
Tel: 01633 644527
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Watch out for us out and about across Monmouthshire too!